Highlighted Projects
DirectMyCare.com — Mobile-First Portal
Director of Systems, CDCN · 2023–Present
- Led the product vision and delivery for a mobile-first portal now serving 180K+ users nationwide.
- Achieved measurable adoption increases on mobile devices (closing gap vs. industry benchmarks), improved CSAT, and reduced support volume.
- Established backlog hygiene and story-writing standards that connected user outcomes to developer tasks.
Company Websites Restyle + HubSpot Integration
Director of Systems, CDCN · 2023–Present
- Simultaneously restyled and re-released primary marketing websites with a unified design system.
- Integrated HubSpot for event tracking and built custom calendar registration and monitoring.
- Improved content velocity and analytics visibility for marketing and sales teams.
MFA Adoption Standard & Security Collaboration
Director of Systems, CDCN · 2023–Present
- Defined departmental responsibilities (Security, Product, Dev, Architecture) through a clear RACI to support MFA adoption at scale.
- Guided change management, communications, and rollout planning; Engineering owned implementation.
- Reduced account-hijacking risk and aligned user flows with modern authentication expectations.
AI-Augmented Product & Design Workflows
Director of Systems, CDCN · 2023–Present
- Led adoption of AI tooling across Product, Design, UX, and Engineering to accelerate discovery, story writing, and iteration.
- Created source-controlled, reusable AI agents grounded in CDCN context for consistent outcomes and governance.
- Improved cycle times and quality while preserving human judgment and design intent.
ERP & Microservices Modernization
App Dev Manager, CDCN · 2019–2022
- Scaled systems from 16K to 60K+ users; instituted Scrum, TDD, demos, and pipeline improvements.
- Standardized ADO work items for stories/bugs/analytics; improved traceability and release cadence.
Automated Currency Hedging Platform
Software Engineer IV, GoDaddy · 2011–2017
- Led design and development of an automated FX hedging system integrated with finance workflows.
- Migrated ETL/warehouse systems supporting invoicing and registry data.
OmniProfit — Mobile Procurement & SaaS
Founder, OmniProfit.net · 2009–2019
- Built mobile procurement with live GPS and Bluetooth-scanner integrations; AWS-backed automation.
- Grew revenue from $80K to $1M/year; led the product to a successful exit.
Tooling & Practices I Bring to Projects
- Lean-Agile + CI/CD: Short feedback loops, trunk-based development, and telemetry-in-the-loop decision-making.
- Design Systems & UX Partnering: Figma-driven iteration with shared tokens and component libraries.
- AI as a Force Multiplier: Reusable agents for discovery, writing, testing; guardrails for quality and compliance.
- Cloud-native Foundations: Azure-first, API-first, secure-by-default principles partnered with Security/Engineering.